Anyone have a solid process for dealing with duplicates? When we run a big campaign we often have many duplicate accounts being created because a supporter chooses to use a different or new email address. It becomes really tedious to check each donor/donation one by one. Curious if anyone has figure…

Got it! Thanks for clarifying. At this time, Funraise does not have a tool to identify potential duplicates, but I’ve shared this request with our product team. If anyone in the community has any workarounds, please share :slight_smile:

Hi @quinn :wave: The best way to handle duplicate Supporters is to merge them. This article at our knowledge base discusses this topic: https://help.funraise.io/en/articles/1971286-merge-duplicate-supporters I’ll also share your feedback with our product team. Thanks!

Hey Tony, just to clarify I’m looking for advice on the step before merging! The actual process of identifying a duplicate supporter. Thanks!

I agree that this is very important. I was under the impression based on the sales calls that Funraise has duplicate management, but it does not. I really hope this is something that you do very soon because data gets very messy very quickly without a good way to remove duplicates. EveryAction has a…

Hello @cecilhr , thanks for this additional feedback, I’ve shared it with our product team!

Dealing with duplicates

Product Questions

jessicasteir March 28, 2025, 9:24pm 7

Has there been any update here? To identify duplicates so that they can be merged this way?

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Dealing with duplicates

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