This month’s release all-star is Donors Cover Fees, which was first announced in May of this year. Donors Cover Fees is Funraise’s new transaction fee model that provides an effective Funraise Platform Transaction Fee rate of 0% for qualified transactions.
This release also includes new tools to automatically recover failed recurring donations and improve donor management processes.
We’re excited to announce that Funraise’s new Transaction Fee feature, Donors Cover Fees, has been activated on Giving Forms for organizations that have been opted in. This update provides an effective Funraise Platform Transaction Fee rate of 0% for qualified transactions.
It is already the case that when a recurring payment fails, the donor receives an email with a link to update their payment method. With this release, when a donor updates their payment method, the failed payment will be recharged so the donor does not miss a donation.
The legacy Yearly Donation Summary email automation has been sunset in favor of several simple options.
- Donors, on their own, can access their historic donations and yearly giving summaries in Funraise’s Giving Portal App.
- You can now send a Yearly Donation Summary PDF by email to a donor individually.
Require fundraisers to raise a specific amount and then charge their payment method for any remaining amount they were not able to raise through their page. Watch the sneak peek.
Currently, donors can manage their donations and access yearly donation summaries in Funraise’s Giving Portal App. Soon, donors will be able to edit their recurring subscription details and payment methods in the Giving Portal App.
In an effort to deliver the world’s best fundraising platform, we sometimes have to say goodbye to features that aren’t up to par or have a superior alternative. If you have any questions about these feature sunsets, contact your Success Manager.
- Yearly Donation Summary email automation - superseded by Funraise’s Giving Portal App and the ability to manually send a donation summary PDF
- Operations Tip - superseded by Donors Cover Fees
Legacy Sites: Legacy Campaign Sites (any site created before January 8, 2021) will be sunset on
Jan 1, 2022.