Wondering if any other orgs have experienced any issues with Apple Pay monthly gifts. We usually see an 8-10% attrition rate each month but in February we saw 59% of donations fail (Declined by Bank). We have not been able to find out what caused the issue. Interested to hear if anything similar happened to others.
Hi @ainedoddy Thanks for sharing these details, I’m not familiar with any known Apple Pay recurring issues. If you’d like to share these details with our technical team, we’ll be able to investigate and follow up with you directly. You can open a ticket with our technical team at Funraise’s Service Desk.