# Latest

**URL:** https://community.funraise.org/latest.md

[Latest](https://community.funraise.org/latest.md) · [Categories](https://community.funraise.org/categories.md) · [Tags](https://community.funraise.org/tags.md)

---

## [Reccomendations on faster check-in within platform](https://community.funraise.org/t/reccomendations-on-faster-check-in-within-platform/173)

<div class="topic-metadata">

**Author:** [@kmakris](https://community.funraise.org/u/kmakris)\
**Replies:** 2\
**Last updated:** [May 22, 2026, 1:42pm UTC](https://community.funraise.org/t/reccomendations-on-faster-check-in-within-platform/173 "2026-05-22T13:42:47Z")

</div>

Hello, we just had our first event with Funraise last night! I really wish two things were possible: checking people in from the app without a QR code not having to apply specific filters to the registrations page, and…

---

## [Importing historical data from Quickbooks](https://community.funraise.org/t/importing-historical-data-from-quickbooks/172)

<div class="topic-metadata">

**Author:** [@tkupenda2026](https://community.funraise.org/u/tkupenda2026)\
**Replies:** 3\
**Last updated:** [May 7, 2026, 8:43pm UTC](https://community.funraise.org/t/importing-historical-data-from-quickbooks/172 "2026-05-07T20:43:00Z")

</div>

Hello! We just moved over to Funraise and I want to export all our historical giving from Quickbooks to Funraise. If anyone has done this, I would appreciate any insights and support.

---

## [Charitable Contribution letters](https://community.funraise.org/t/charitable-contribution-letters/167)

<div class="topic-metadata">

**Author:** [@jgates](https://community.funraise.org/u/jgates)\
**Replies:** 2\
**Last updated:** [December 15, 2025, 6:15pm UTC](https://community.funraise.org/t/charitable-contribution-letters/167 "2025-12-15T18:15:57Z")

</div>

Does anyone have suggestions on sending end of year charitable contribution letters to their donors in funraise? Is there any way to send them directly from Funraise? If not, what method do you use?

---

## [How to cancel contribution to Come and See Foundation](https://community.funraise.org/t/how-to-cancel-contribution-to-come-and-see-foundation/160)

<div class="topic-metadata">

**Author:** [@kgibbswells51](https://community.funraise.org/u/kgibbswells51)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 5:40pm UTC](https://community.funraise.org/t/how-to-cancel-contribution-to-come-and-see-foundation/160 "2025-10-14T17:40:43Z")

</div>

How can I cancel a donation to Come and See Foundation?

---

## [Dealing with duplicates](https://community.funraise.org/t/dealing-with-duplicates/121)

<div class="topic-metadata">

**Author:** [@quinn](https://community.funraise.org/u/quinn)\
**Replies:** 6\
**Last updated:** [March 28, 2025, 9:24pm UTC](https://community.funraise.org/t/dealing-with-duplicates/121 "2025-03-28T21:24:33Z")

</div>

Anyone have a solid process for dealing with duplicates? When we run a big campaign we often have many duplicate accounts being created because a supporter chooses to use a different or new email address. It becomes real…

---

## [Single Sign On question](https://community.funraise.org/t/single-sign-on-question/140)

<div class="topic-metadata">

**Author:** [@Stacymann](https://community.funraise.org/u/Stacymann)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 6:00pm UTC](https://community.funraise.org/t/single-sign-on-question/140 "2025-01-17T18:00:01Z")

</div>

Hello, I’m exploring ways to streamline user authentication and improve security for our organization. I’d like to know if Funraise supports Single Sign-On (SSO). If so, could you share which technologies or vendors are…

---

## [2020.7 Release Notes](https://community.funraise.org/t/2020-7-release-notes/28)

<div class="topic-metadata">

**Author:** [@tony](https://community.funraise.org/u/tony)\
**Replies:** 0\
**Last updated:** [June 10, 2021, 2:45am UTC](https://community.funraise.org/t/2020-7-release-notes/28 "2021-06-10T02:45:40Z")

</div>

What’s new Facebook Integration Improvements Previously, the Facebook integration synced a Funraise fundraising page with a Facebook fundraising page. The purpose of the integration was to boost revenue for peer-to-peer …

---

## [Data migration to Funraise from eTapestry](https://community.funraise.org/t/data-migration-to-funraise-from-etapestry/57)

<div class="topic-metadata">

**Author:** [@quinn](https://community.funraise.org/u/quinn)\
**Replies:** 9\
**Last updated:** [November 23, 2024, 2:44am UTC](https://community.funraise.org/t/data-migration-to-funraise-from-etapestry/57 "2024-11-23T02:44:36Z")

</div>

Hi everyone! My organization is new to Funraise and we’re so excited to get started. We are still on the historic data migration step and, as a smaller nonprofit, we don’t have a dedicated IT person who will be pulling o…

---

## [Looking for the Best Ways to Increase Donor Engagement with Digital Campaigns](https://community.funraise.org/t/looking-for-the-best-ways-to-increase-donor-engagement-with-digital-campaigns/137)

<div class="topic-metadata">

**Author:** [@daisynaive96](https://community.funraise.org/u/daisynaive96)\
**Replies:** 1\
**Last updated:** [November 12, 2024, 7:04pm UTC](https://community.funraise.org/t/looking-for-the-best-ways-to-increase-donor-engagement-with-digital-campaigns/137 "2024-11-12T19:04:01Z")

</div>

Hello Everyone :hugs:, My nonprofit is trying to improve the engagement and retention of its online donors. While we’ve had some success using digital marketing to draw in new donors, we’ve found that it’s still difficu…

---

## [Come and See Found how do I cancel my monthly donation](https://community.funraise.org/t/come-and-see-found-how-do-i-cancel-my-monthly-donation/135)

<div class="topic-metadata">

**Author:** [@Dbaeza](https://community.funraise.org/u/Dbaeza)\
**Replies:** 1\
**Last updated:** [August 19, 2024, 4:46pm UTC](https://community.funraise.org/t/come-and-see-found-how-do-i-cancel-my-monthly-donation/135 "2024-08-19T16:46:00Z")

</div>

How do I…Cancel and monthly giving to COME AND SEE FOUND COME AND SEE (thats how it shows on my bank account? Thanks!

---

## [WebAuthn support](https://community.funraise.org/t/webauthn-support/134)

<div class="topic-metadata">

**Author:** [@AlexTaylor3](https://community.funraise.org/u/AlexTaylor3)\
**Replies:** 1\
**Last updated:** [July 1, 2024, 4:19pm UTC](https://community.funraise.org/t/webauthn-support/134 "2024-07-01T16:19:18Z")

</div>

Hello, I’d like to ask Funraise to implement Webauthn so our teammates can use passkeys and physical security keys and avoid authenticator apps which are phishable. We don’t want our money getting stolen or our donor li…

---

## [Importing Donations/Updating Active Subscription](https://community.funraise.org/t/importing-donations-updating-active-subscription/127)

<div class="topic-metadata">

**Author:** [@Kdyksterhouse](https://community.funraise.org/u/Kdyksterhouse)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 4:26pm UTC](https://community.funraise.org/t/importing-donations-updating-active-subscription/127 "2023-09-07T16:26:15Z")

</div>

I am trying to import legacy transactions and link them to an existing subscription. I used the update and add new records import, used the contact ID, giving form ID, and subscription ID. When I select “recurring” the g…

---

## [Salesforce mapping with formulas](https://community.funraise.org/t/salesforce-mapping-with-formulas/131)

<div class="topic-metadata">

**Author:** [@rachaelarnott](https://community.funraise.org/u/rachaelarnott)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 4:22pm UTC](https://community.funraise.org/t/salesforce-mapping-with-formulas/131 "2023-09-07T16:22:55Z")

</div>

Have you used formulas to map values into salesforce? Or what other method have you used to transform Funraise data on the way into Salesforce? We are attempting to map Payment Method, Program Area to GAUs, Campaigns, c…

---

## [Gif/video to loop behind a title section on a campaign page?](https://community.funraise.org/t/gif-video-to-loop-behind-a-title-section-on-a-campaign-page/130)

<div class="topic-metadata">

**Author:** [@mhanifin](https://community.funraise.org/u/mhanifin)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 4:16pm UTC](https://community.funraise.org/t/gif-video-to-loop-behind-a-title-section-on-a-campaign-page/130 "2023-09-07T16:16:00Z")

</div>

How do I add /video to loop behind a title section on a campaign page?

---

## [Add to Calendar Icons for Events](https://community.funraise.org/t/add-to-calendar-icons-for-events/129)

<div class="topic-metadata">

**Author:** [@mattgullatta](https://community.funraise.org/u/mattgullatta)\
**Replies:** 1\
**Last updated:** [September 5, 2023, 10:13pm UTC](https://community.funraise.org/t/add-to-calendar-icons-for-events/129 "2023-09-05T22:13:44Z")

</div>

I’ve seen questions about links to add an event to a calendar. As a future enhancement, can fields be added to include links to add to google calendar / office 365 / ical, etc? Adding as a link works, but having icons,…

---

## [Archiving Forms](https://community.funraise.org/t/archiving-forms/126)

<div class="topic-metadata">

**Author:** [@Kurias](https://community.funraise.org/u/Kurias)\
**Replies:** 1\
**Last updated:** [August 24, 2023, 4:56pm UTC](https://community.funraise.org/t/archiving-forms/126 "2023-08-24T16:56:31Z")

</div>

How do I completely close down a giving form so it becomes inaccessible to people once our event has started? We are selling raffle tickets, but we don’t want people to be able to purchase them past a certain timeframe d…

---

## [Looking for experience on guest check-in!](https://community.funraise.org/t/looking-for-experience-on-guest-check-in/124)

<div class="topic-metadata">

**Author:** [@Kurias](https://community.funraise.org/u/Kurias)\
**Replies:** 3\
**Last updated:** [August 21, 2023, 3:44pm UTC](https://community.funraise.org/t/looking-for-experience-on-guest-check-in/124 "2023-08-21T15:44:41Z")

</div>

Anyone have any pointers/advice on guest check-in using the app for volunteers to scan the QR code ticket? Looking for advice on flow and suggested ratio of volunteers to guests to ensure the check-in process is fast and…

---

## [Individual Ticket Confirmation Emails](https://community.funraise.org/t/individual-ticket-confirmation-emails/123)

<div class="topic-metadata">

**Author:** [@Kurias](https://community.funraise.org/u/Kurias)\
**Replies:** 2\
**Last updated:** [August 18, 2023, 8:34pm UTC](https://community.funraise.org/t/individual-ticket-confirmation-emails/123 "2023-08-18T20:34:31Z")

</div>

Testing out our event entry tickets, I “purchased” 9 tickets and added the guest information (name + email) for each one. However, only I received 1 confirmation email with ALL my guest’s QR code event tickets. Is there…

---

## [Making forms in WordPress mobile-responsive](https://community.funraise.org/t/making-forms-in-wordpress-mobile-responsive/122)

<div class="topic-metadata">

**Author:** [@ericdjonas](https://community.funraise.org/u/ericdjonas)\
**Replies:** 3\
**Last updated:** [June 30, 2023, 3:14pm UTC](https://community.funraise.org/t/making-forms-in-wordpress-mobile-responsive/122 "2023-06-30T15:14:16Z")

</div>

Hi, One of the clients I work with embeds Funraise forms on their WordPress site using the official plugin. They mentioned that on mobile, the form did not fill the vertical height of its containing element (the form if…

---

## [Code help on adding Google Analytics Ecommerce Tracking](https://community.funraise.org/t/code-help-on-adding-google-analytics-ecommerce-tracking/117)

<div class="topic-metadata">

**Author:** [@michael.masone](https://community.funraise.org/u/michael.masone)\
**Replies:** 2\
**Last updated:** [March 29, 2023, 8:48pm UTC](https://community.funraise.org/t/code-help-on-adding-google-analytics-ecommerce-tracking/117 "2023-03-29T20:48:51Z")

</div>

Hello. As the title says, working on adding/configuring ecommerce tracking with our Funraise forms. Is there anyone available to help set this up? I’m not a developer and limited on budget for something like this. Is a…

---

## [I have been unsuccessful in Adding a Ticket to a Giving Form. Please help!](https://community.funraise.org/t/i-have-been-unsuccessful-in-adding-a-ticket-to-a-giving-form-please-help/116)

<div class="topic-metadata">

**Author:** [@valdaridgley](https://community.funraise.org/u/valdaridgley)\
**Replies:** 1\
**Last updated:** [February 14, 2023, 4:21pm UTC](https://community.funraise.org/t/i-have-been-unsuccessful-in-adding-a-ticket-to-a-giving-form-please-help/116 "2023-02-14T16:21:12Z")

</div>

Add Tickets to a Giving Form

---

## [Update supporter id on existing transactions](https://community.funraise.org/t/update-supporter-id-on-existing-transactions/113)

<div class="topic-metadata">

**Author:** [@quinn](https://community.funraise.org/u/quinn)\
**Replies:** 1\
**Last updated:** [January 10, 2023, 6:03pm UTC](https://community.funraise.org/t/update-supporter-id-on-existing-transactions/113 "2023-01-10T18:03:49Z")

</div>

Does anyone know if it’s possible to change the supporter associated with an existing transaction using the import tool? I’m trying to mass update the supporter ids on a set of transactions using the transaction import t…

---

## [Google Fonts and campaign sites](https://community.funraise.org/t/google-fonts-and-campaign-sites/44)

<div class="topic-metadata">

**Author:** [@Eddie](https://community.funraise.org/u/Eddie)\
**Replies:** 3\
**Last updated:** [January 10, 2023, 10:17am UTC](https://community.funraise.org/t/google-fonts-and-campaign-sites/44 "2023-01-10T10:17:35Z")

</div>

How can I use a google font, specifically Open Sans, with my campaign site? I can see that I can select from a few fonts in the site design settings, but I’d like to use our brand font which is a google font.

---

## [Monthly Donation with Campaign Site](https://community.funraise.org/t/monthly-donation-with-campaign-site/112)

<div class="topic-metadata">

**Author:** [@LHGC](https://community.funraise.org/u/LHGC)\
**Replies:** 1\
**Last updated:** [October 19, 2022, 8:11pm UTC](https://community.funraise.org/t/monthly-donation-with-campaign-site/112 "2022-10-19T20:11:58Z")

</div>

With impact levels on the campaign site, I want to know how to program the donate button automatically go to donate monthly X amount. Is this possible? I know with the giving forms and donate pop-up buttons it is.

---

## [Sell tickets and collect donations on same site](https://community.funraise.org/t/sell-tickets-and-collect-donations-on-same-site/49)

<div class="topic-metadata">

**Author:** [@ImanBahati](https://community.funraise.org/u/ImanBahati)\
**Replies:** 2\
**Last updated:** [July 15, 2022, 10:48pm UTC](https://community.funraise.org/t/sell-tickets-and-collect-donations-on-same-site/49 "2022-07-15T22:48:18Z")

</div>

We are running a peer-to-peer fundraising campaign but also want to sell tickets to an event on this site. We can’t add tickets to the site’s form because that’s the giving form used on the fundraiser’s pages and it need…

---

## ["Failed to create campaign site" error message keeps popping up. Any others experiencing this?](https://community.funraise.org/t/failed-to-create-campaign-site-error-message-keeps-popping-up-any-others-experiencing-this/105)

<div class="topic-metadata">

**Author:** [@Monique\_Jarvis](https://community.funraise.org/u/Monique_Jarvis)\
**Replies:** 2\
**Last updated:** [June 16, 2022, 1:13am UTC](https://community.funraise.org/t/failed-to-create-campaign-site-error-message-keeps-popping-up-any-others-experiencing-this/105 "2022-06-16T01:13:00Z")

</div>

Hi! “Failed to create campaign site” error message keeps popping up. Any others experiencing this or suggest a fix? Thanks! Monique (from LEAP)

---

## [Unable to Report on Funraise Answers with Funraise Event Registration](https://community.funraise.org/t/unable-to-report-on-funraise-answers-with-funraise-event-registration/108)

<div class="topic-metadata">

**Author:** [@lhuang23](https://community.funraise.org/u/lhuang23)\
**Replies:** 1\
**Last updated:** [June 6, 2022, 4:39pm UTC](https://community.funraise.org/t/unable-to-report-on-funraise-answers-with-funraise-event-registration/108 "2022-06-06T16:39:08Z")

</div>

Hi there, We can’t report on Funraise Answers (this comes in handy for events) because the relationship between Events Registrations and Funraise Answers is not a master-detail relationship but a lookup relationship onl…

---

## [Can a video autoplay on a campaign site?](https://community.funraise.org/t/can-a-video-autoplay-on-a-campaign-site/42)

<div class="topic-metadata">

**Author:** [@Yuna\_Zody](https://community.funraise.org/u/Yuna_Zody)\
**Replies:** 2\
**Last updated:** [April 25, 2022, 7:35am UTC](https://community.funraise.org/t/can-a-video-autoplay-on-a-campaign-site/42 "2022-04-25T07:35:42Z")

</div>

I’m adding a video to a campaign site, and would like the video to start playing as soon as the page loads. Is this possible?

---

## [Giving Form edits do not appear immediately on live site](https://community.funraise.org/t/giving-form-edits-do-not-appear-immediately-on-live-site/52)

<div class="topic-metadata">

**Author:** [@Carrie](https://community.funraise.org/u/Carrie)\
**Replies:** 1\
**Last updated:** [June 17, 2021, 6:49pm UTC](https://community.funraise.org/t/giving-form-edits-do-not-appear-immediately-on-live-site/52 "2021-06-17T18:49:06Z")

</div>

I notice that when I edit a giving form or a campaign site, I sometimes don’t see the changes immediately on the embedded form or live site, it seems to take a few minutes, which is fine but that’s different from other t…

---

## [Exporting Funraise Data & Delete Feature?](https://community.funraise.org/t/exporting-funraise-data-delete-feature/71)

<div class="topic-metadata">

**Author:** [@lhuang23](https://community.funraise.org/u/lhuang23)\
**Replies:** 2\
**Last updated:** [February 16, 2022, 3:58pm UTC](https://community.funraise.org/t/exporting-funraise-data-delete-feature/71 "2022-02-16T15:58:17Z")

</div>

Thank you for adding the feature to import transaction and supporter information into Funraise. May we also have an export feature? Particularly, since we integrate Funraise with Salesforce and data only writes one way.…

[Next page](https://community.funraise.org/latest.md?page=1)
